Privacy Policy – Al-Talebiyah Recruitment Office

Al-Talebiyah Recruitment Office is committed to protecting the privacy of its website visitors and clients. We ensure that personal data is handled with confidentiality, transparency, and in accordance with the laws and regulations applicable in the Kingdom of Saudi Arabia. This policy explains how data is collected, used, and protected when you use our website or communicate with us through the available channels.

1) Scope of the Privacy Policy

This policy applies to all user data collected through:

• Visiting the Al-Talebiyah Recruitment Office website.

• Filling out contact, inquiry, or service request forms.

• Communicating via phone, email, WhatsApp, or any communication channel mentioned on the site.

• Cookies and analytical tools used on the website.

2) Data We Collect

We may collect types of data including, but not limited to:

• Personally Identifiable Information: Such as name, mobile number, email address, and city.

• Request and Recruitment Data: Such as the type of service requested, country/nationality, profession, and client notes.

• Technical Browsing Data: Such as Internet Protocol (IP) address, browser type, device type, pages visited, duration of the visit, and referral source.

• Correspondence Content: Any data you voluntarily provide when contacting us or sending an inquiry.

Note: We do not request sensitive data such as passwords or bank card details through the website. If you are directed to payment or external procedures, they will be through officially approved channels.

3) How We Use the Data

We use your data for the following purposes:

• Responding to inquiries and requests and providing support.

• Providing recruitment services and communicating regarding request details and follow-ups.

• Improving user experience and developing our services and website content.

• Sending notifications or messages related to the service (such as order status updates) upon your consent.

• Complying with regulatory requirements or responding to official requests from competent authorities when necessary.

4) Legal Basis for Data Processing

Data is processed based on one of the following foundations:

• Your consent when filling out forms or communicating with us.

• The execution of a service you requested or responding to your inquiry.

• Legal compliance when there are regulatory or legal requirements.

• Legitimate interest in improving our services, protecting the website, and preventing misuse.

5) Sharing Data with Third Parties

We do not sell, rent, or trade your data. We may share your data when necessary with:

• Technical service providers (such as hosting, email, and analytics) to the extent necessary to operate and improve the website.

• Official or competent authorities if required by law.

• Partners or service providers involved in providing the service requested by you, to ensure the completion and follow-up of the request. We ensure that any data sharing is within the limits of necessity and with an appropriate level of protection.

6) Cookies

Our website may use cookies to improve the browsing experience, such as:

• Remembering user preferences.

• Measuring page performance and identifying the most visited pages.

• Improving content and user experience. You can control cookies through your browser settings; however, disabling them may affect some website functions.

7) Data Protection and Information Security

Al-Talebiyah Recruitment Office takes appropriate technical, organizational, and security measures to protect data from:

• Unauthorized access.

• Modification, disclosure, loss, or damage.

• Misuse. However, data transmission over the internet cannot be 100% guaranteed. Therefore, we advise using secure communication channels and not sharing sensitive information through untrusted means.

8) Data Retention Period

We retain personal data for the period necessary to achieve the purposes mentioned in this policy, or as required by laws and regulations. We then securely delete it or anonymize it when it is no longer needed.

9) User Rights

According to applicable regulations, you have the right to request:

• Knowledge of the data we hold about you.

• Correction or updating of your data.

• Withdrawal of your consent for marketing communications (if any).

• Deletion of your data or restriction of its processing when legally permissible. To exercise your rights, please contact us via the communication methods provided below.

10) External Website Links

Our website may include links to other sites or platforms. We are not responsible for the privacy policies of those sites and recommend reviewing their privacy policies when visiting them.

11) Privacy Policy Updates

We may update this policy from time to time. Any amendments will be published on this page. Your continued use of the website after the update constitutes your agreement to the amended policy.